Welcome to HomeGenie! By using our app and services, you agree to the following terms and conditions:

1. User Eligibility:

• You must be at least 18 years old to register and use HomeGenie services.

2. Account Responsibilities:

• You are responsible for maintaining the confidentiality of your account information.

• You agree to provide accurate and updated information.

3. Service Booking and Payments:

• All bookings must be made through the HomeGenie app.

• Payments are made through secure gateways integrated into the app.

• HomeGenie reserves the right to cancel bookings in cases of unavailability or emergencies.

4. Service Providers:

• We connect users with verified service professionals.

• HomeGenie is not directly responsible for the actions of individual service providers but takes complaints and service issues seriously.

5. Cancellations and Refunds:

• Users can cancel a service request within the app according to the cancellation policy set for that service.

• Refunds, if applicable, will be processed within 7–10 working days.

6. User Conduct:

• You agree not to misuse the platform, including but not limited to spamming, harassing service providers, or engaging in illegal activities.

7. Limitation of Liability:

• HomeGenie is not liable for any indirect, incidental, or consequential damages arising from the use of the app or services.

8. Intellectual Property:

• All content, branding, and app design belong to HomeGenie and cannot be reproduced without permission.

9. Termination:

• We reserve the right to suspend or terminate accounts for violations of these Terms.

10. Changes to Terms:

• HomeGenie may modify these Terms at any time. Continued use of the app signifies acceptance of the updated terms.

Contact Us:

For any questions regarding these Terms, please contact us at [[email protected]].